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Total Quality Management (TQM) is a strategic approach to run an organization that meets the customers’ needs and wants. It also helps to determine the. The Objective of Total Quality Management - The Objective of Total Quality Management Total Quality Management(TQM) is an organisational process that actively involves every function and every employee in satisfying customers needs, both internal and external.
relevant to critical success factors of total quality management (TQM) and its implementation in various areas.
The review is focused on the implementations, the impacts on the organization [s performance and the encouraged indicators to the adoption of total quality management (TQM) in the organization. TOTAL QUALITY MANAGEMENT APPROACH TO THE INFORMATION SYSTEMS DEVELOPMENT PROCESSES: AN EMPIRICAL STUDY Phu Van Ho ABSTRACT The purpose of this dissertation is to study the application of Total Quality Management(TQM) in the Information Systems (IS).
University of Wollongong Thesis Collection University of Wollongong Thesis Collections TQM implementation and its impact on organisational performance in developing countries: a case study on Libya Fuzi Abusa University of Wollongong Research Online is the open access institutional repository for the University of Wollongong.Thesis tqm